Shipment & Delivery

How much is the shipping fees

Your shipping fee (and also bulky fee if any) is used to pay for licensing and insurance that protect you and your goods against unscrupulous or hazardous situations.

Shipping Rates

  • Buyer & Merchant within Peninsula - RM6.00 onwards (< 0.5 Kg)
  • Buyer & Seller between Peninsula and Sabah or Sarawak (vice-versa) - RM10.00 onwards (< 0.5 Kg)

When will I receive my order?

After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email.

After successful verification, you can expect to receive your order within the following time frame:

  • In Metro areas: 1 - 6 working days
  • In Non-Metro areas: 3 - 10 working days

Also, you can check your order status anytime online by logging on to your account and refer to your orders.

What is shipping surcharge (Bulky Items)

If your item is too big and heavy, a shipping surcharge will occur.
Shipping surcharge is based on volumetric calculation, the dimension and weight of your item.

Example Volumetric Calculation

Formula = Length (cm) x Width (cm) x Height (cm) / 5000